Contact Us
Have a question about your order, product, payment, shipping, or return? We are here to help.
Customer Support
For questions or assistance, please contact us through the contact information provided on this website.
When contacting us about an existing order, please include your order number so we can locate your order and assist you more efficiently.
For return or refund requests, please provide your order number and briefly explain the reason for your request. If the item arrived damaged, defective, or incorrect, please include clear photos when possible.
Business Address: 15370 Yorick Ave, Cleveland, OH 44110, United States.
Email: contact@Jelifem.com
Phone: +1 (216) 304-6530
Customer Support Hours: Monday to Saturday, 9:00 AM-9:00 PM (ET), excluding holidays.
Messages received outside our working hours will be reviewed during the next available working period.
We aim to respond to customer inquiries as soon as possible during our working hours.
Before Contacting Us
You may find the information you need in our website’s:
- Shipping Policy
- Return Policy
- Payment Methods
- Frequently Asked Questions (FAQ), if available
If you still need assistance, please contact us and we will be happy to help.
Jelifem
Thank you for choosing Jelifem. We appreciate your interest in our products and look forward to assisting you.